100% Purchase Protection

We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Awstro.in.

Damaged/ defective items must be returned in the original condition they were received in with all the accompanying accessories and in the original manufacturer's box/packaging.
Items that you no longer need must be returned in new and unopened condition with all the original packing.
item that is returned because it arrived in a damaged/defective condition or was different from what was ordered, will be eligible for a free replacement, provided the exact item is available.

Conditions for Free Replacement

We will ship the replacement through standard shipping once we receive the original order. You may request for a replacement if any of the following apply:

Damaged item received
Item is missing parts or accessories
Item received is different from what was ordered
Defective item/does not work properly
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